Terms of Service

Welcome to our website. By accessing or purchasing from our store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

General Information

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes acceptance of those changes.

Products & Services

We make every effort to display our products, descriptions, colours, and images as accurately as possible. However, slight variations may occur due to lighting, screen settings, or handmade finishes.

All products are subject to availability, and we reserve the right to discontinue products or limit quantities at any time.

Pricing

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

We reserve the right to change pricing at any time without notice. In the event of a pricing error, we may cancel or refuse orders placed at the incorrect price.

Orders

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

Refuse or cancel orders at our discretion
Limit quantities purchased
Request additional verification information if necessary

Payments

Payments are processed securely through trusted payment providers. We do not store your full payment details.

By placing an order, you confirm that:

The payment information provided is accurate
You are authorised to use the selected payment method

Shipping & Delivery

Delivery times are estimates only and may vary depending on courier services, customs processing, weather conditions, or peak periods.

We are not responsible for delays outside our control.

Customers are responsible for providing accurate delivery information. We are not liable for lost deliveries caused by incorrect addresses entered at checkout.

Returns & Refunds

Please refer to our Returns & Refunds Policy for detailed information regarding returns, exchanges, damaged items, and refund eligibility.

Intellectual Property

All website content, including images, branding, logos, text, graphics, and product descriptions, is the property of our store and may not be copied, reproduced, or used without permission.

Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.