Privacy Policy

Privacy Policy

Last updated: May 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website activity and browsing behaviour

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve our website and shopping experience

  • Send order updates and delivery notifications

  • Prevent fraud and unauthorised activity

  • Send promotional emails and marketing communications (where consent has been provided)

Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card information.

Cookies

Our website uses cookies to improve functionality, personalise content, and analyse website traffic.

Cookies may help us:

  • Remember your preferences

  • Keep items in your cart or wishlist

  • Improve website performance

  • Provide relevant product recommendations

You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties, including:

  • Payment providers

  • Shipping and delivery companies

  • Website and analytics services

  • Marketing platforms

Information is shared only where necessary to operate our business and provide services to you.

Data Protection

We take reasonable security measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Withdraw marketing consent

  • Request information about how your data is used

To exercise these rights, please contact us through our website or support email.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team.